If you are not 100% satisfied with your purchase, return the merchandise to Emilio Sotelo Collection in its original condition within 30 days of receipt, no-questions asked.
We will exchange it, give you a credit or return your money in the original payment form less shipping costs, money-back guarantee!
We guarantee our jewelry will be free of workmanship defects, this warranty does not include damage to the product resulting from accident or misuse, or normal wear and tear from the customer.
Before returning for credit or to exchange any merchandise, please e-mail us or call us for Returned Merchandise Authorization code.
Then, just send back the merchandise with the provided code in its original condition and packaging to the following address:
Emilio Sotelo Studio
567 Kansas Street
San Francisco, CA
*** Please include a copy of your invoice
(we recommend using USPS Priority or UPS Ground service)
We will gladly refund your money or exchange your purchase as soon as we receive the merchandise. Shipping costs of returns or exchanges will not be refunded or credited.